Shipping policy
Last updated: 10 October 2026
We send treasures all over Australia, and we can bring the big pieces right to your door across Busselton, the South West and Perth. Your delivery cost is always shown at checkout before you pay.
Smaller items, Australia-wide
Shipping is calculated at checkout from the items in your cart. Standard shipping is $12 to $40 within Western Australia and $15 to $40 to the rest of Australia.
We send smaller items with Australia Post or our courier partners. Orders are usually dispatched within 2 business days, and we'll email you tracking details once your parcel is on its way.
Furniture and large pieces
Yes, we deliver furniture! Delivery is priced by postcode and shown at checkout:
| Delivery area | Price |
|---|---|
| Busselton (6280) | $150 |
| South West (6230, 6271, 6281, 6282, 6284, 6285) | $200 |
| Perth Metro (postcodes starting 60 and 61) | $350 |
Once your order is in, we'll be in touch to arrange a delivery day that suits you.
Elsewhere in WA or interstate? Choose the freight quoted option at checkout and we'll call you with a delivery quote before anything is dispatched. You're not committed to the delivery cost until you accept the quote.
Free collection from our showroom
Any Western Australian order can be collected free from 73 Strelly Street, Busselton. Choose Collect from 73 Strelly St, Busselton at checkout and wait for our email letting you know it's ready, usually within 2 business days. Please bring your order confirmation with you.
We're open Monday to Friday 9am to 5pm and Saturday 9am to 3pm, and closed Sundays and public holidays. If you need us to hold your order a little longer, just email us and we'll do our best.
Items needing a freight quote
Now and then a piece needs its delivery worked out individually. If you see Freight quoted separately, we'll call you before dispatch at checkout, we'll contact you with a price before anything is sent, and you can decide from there.
If something arrives damaged or goes missing
We look after your order until it reaches you or you collect it. If anything arrives damaged or doesn't turn up, please email info@mydivinehome.com.au with your order number and photos of the item and packaging as soon as you can, and we'll make it right. Please keep the item and packaging until we've sorted it out. This sits alongside your rights under our Refund Policy and the Australian Consumer Law.
Delivery addresses
Please check your delivery address carefully at checkout. If an order is returned to us or delivered to the wrong place because the address was incorrect or incomplete, we may need to charge for re-delivery.
International orders
We currently deliver within Australia only.
Questions?
Email info@mydivinehome.com.au or call (08) 9774 3723 and we'll happily help.